שעות הפעילות באתר הן: ימים א'-ה' 09:00 בבוקר עד 03:00 בבוקר למחרת וכן במהלך סוף השבוע ובימים בהם לא מתנהל מסחר.
לתמיכה טכנית 04-8560689 שעות פעילות התמיכה הטכנית 09:30-20:00.
The Psagot Investment House is a member of Ma’ala- a non-profit membership organization whose creation was inspired by the US-based Business for Social Responsibility (BSR) and a growing network of leading corporate citizenship organizations around the world, with which it is affiliated. Ma'ala promotes corporate responsibility and social involvement as an integral part of an advanced management culture and intelligent business strategy. The Psagot Group ensures the legality and ethics of its employees' and officers' activities, out of a sense of responsibility to its clients and other interested parties as well as the the existence of control, reporting and supervision mechanisms. Psagot maintains a safe and fair work environment for its employees promoting interests of social involvement in contributing to the community such as voluntary activity by its employees and environmental protection by providing information to the public. "Ma'ala" – Psagot is a member of Ma'ala Ma'ala is an organization that acts to promote corporate responsibility and social involvement Psagot was awarded platinum rating (the highest category) for a third consecutive period by "Ma'ala" Psagot is the only company in the insurance and finances sector (public and private companies) appearing in this category Psagot joined this index in 2009 and since then appears in the platinum category