Psagot Investment House is committed to the principles of its code of ethics that sets the values and principles of Psagot's activities. A code of ethics is a commitment. Psagot on a daily basis applies its code of ethics implementing these principles among its workers.
Observance of the law
We at Psagot take the necessary measures to act in full compliance with all provisions of the law (in Israel, and to the extent relevant in any other country), both general and specific to our numerous areas of activity, while complying to the directives of the Securities' Authority, the Ministry of Finance and any other regulators with relevant authority. This is being carried out with the responsibility and attentiveness at the individual worker level.
Expertise, excellence and responsibility
We at Psagot consider expertise and excellence to be vital in successful achievements.
Our aim at all times is to provide optimum professional performance, to provide our clients with products of the highest standard to provide personal and professional service and to justify the considerable trust of our clients in managing their monies.
We constantly pursue to improve, identify clients' needs, provide relevant and suitable solutions, full and clear information and seek to maintain and promote knowledge and professional skills at the individual employee level.
We at Psagot make sure to protect the privacy of our clients, with all client information kept confidential.
Objectivity and prevention of conflict of interest
We at Psagot refrain from taking any action that may be in conflict with our commitment to our clients and/or which may result in a conflict of interests, we refrain from receiving any unlawful personal benefits related to our work and abusing our duties for personal gain.
Honest, fair and reliable business management with respect for each and every individual
We at Psagot show respect to all individuals, and act reverently towards clients, partnerships, providers, competitors and among ourselves.
We avoid fraud and deceit, maintain relationships based on mutual trust with persons in contact with us.
We ensure that we fulfill all our contractual and business commitments, and remain faithful to assurances given by us
We make sure not to infringe the proprietary rights of our competitors and do not make use of illegal or unlawful measures in order to harm the operations of our peers.
Personal responsibility, initiative involvement and cooperation in accomplishing Psagot’s business goals
Psagot considers its employees to be full partners in achieving its goals and business targets. In view of this, Psagot’s aim is to have each member of its staff to feel a genuine and deep identification with the company, and acts to promote this sense of identification among all its workers.
We, at Psagot, behave with integrity and fairness towards the organization, and to the best of our ability, show personal responsibility and exhibit initiative, in promoting the good of the company
We, at Psagot, provide genuine and transparent reports in and outside the organization and protect Psagot’s intellectual property, professional and trade secrets and all other confidential information.
Corporate governance
The principles of corporate governance refer to management's functions opposite the board of directors, the audit committee, shareholders and all relevant interested parties, while determining mechanisms of control, supervision, transparency and reporting.
Psagot's monitoring and control mechanisms, both internal and external oversee its operations ensuring that Psagot observes all laws and regulations.
Psagot holds scheduled board and audit committee meetings, and obtains the necessary approvals covering its decisions from all relevant organizations.
Psagot ensures that its reports, including financial statements, publications and reports to authorities are accurate and reliable.
Social responsibility, contribution to the community
We, at Psagot, recognize the importance of social responsibility and consider ourselves committed to the company and the community.
Psagot contributes resources to promote worthy social goals set by the company from time to time and makes regular contributions in achieving these goals.
The creation and maintenance of a healthy, safe and pleasant work atmosphere
Psagot invests in human capital, which it considers to be the driving force of its success.
Psagot seek to keep its work environment pleasant and safe for its employees, being mindful of their health, welfare and safety. Psagot take the necessary measures to prevent harassment of all sorts and to ensure good work relations.
Psagot protects its employees' personal information and does not disclose this information unless required by law.
Assimilation of behavioral principles and values
On a routine basis, Psagot acts to instill and apply these principles among its workers, ensuring that each new worker is made knowledgeable of these principles, principles that are periodically perfected throughout the company. Psagot's managemet gives a personal example with lessons constantly being learnt.